Privacy Policy

1. Who We Are

Hammock Earth Inc. ("Hammock Earth," "we," "our," or "us") operates the wellness farm, event programming, farm-to-table experiences, and online offerings available at hammock.earth.

4803 Line 2 North, Hillsdale, ON
Email: hello@hammock.earth

2. Information We Collect

Information you provide directly

• Account details when you register or sign in via Google (name, email address)
• Booking and registration information for workshops, farm dinners, and on-land or online programming
• Payment information (processed securely by our payment provider — we do not store full card details)
• Dietary restrictions, accessibility needs, or other preferences you share with us for events
• Communications and enquiries you send us

Information collected automatically

• Usage data (pages visited, features used, session duration)
• Device and browser information
• IP address and approximate location
• Cookies and similar technologies (see Section 7)

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Process bookings and payments for workshops, dinners, and programming
• Send booking confirmations, event reminders, and important updates
• Accommodate dietary, accessibility, and other preferences at our events
• Deliver online programming you have registered for
• Respond to your questions and support requests
• Send newsletters or promotional content (only with your consent — you can unsubscribe anytime)
• Improve our website, programming, and farm experiences
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Google Sign-In

If you choose to sign in with Google, we receive your name and email address through Google's OAuth service. This information is used solely to create and maintain your Hammock Earth account. We do not receive or store your Google password.

Your use of Google Sign-In is also governed by Google's Privacy Policy.

5. Payments

Online bookings and purchases are processed through a third-party payment provider (Stripe). We receive confirmation of payment and basic transaction details, but your full payment card information is handled and stored by the payment provider under their own security standards. We encourage you to review their privacy policy.

6. Sharing Your Information

We share information only in limited circumstances:

• Service providers: vendors who help us operate (e.g. payment processing, email delivery, website hosting), bound by confidentiality obligations
• Event co-hosts or facilitators: where a workshop or programme is co-led with a partner, relevant booking details may be shared with that partner solely for running the event
• Legal requirements: when required by law, regulation, or court order, or to protect the safety of our guests and community
• Business transfers: in connection with a merger, acquisition, or sale of assets, where your data may transfer to a successor entity

7. Cookies

We use cookies and similar technologies to keep you logged in, remember preferences, understand how visitors use our site, and support online bookings. You can manage cookies in your browser settings; disabling certain cookies may affect booking functionality.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services and fulfil legal obligations (such as financial record-keeping). You may request deletion of your account and associated data at any time by contacting us.

9. Your Rights (PIPEDA & Ontario)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy law, you have the right to:

• Know what personal information we hold about you
• Access and receive a copy of your personal information
• Correct inaccurate information
• Withdraw consent (subject to legal or contractual restrictions)
• Request deletion of your data where we have no overriding legal reason to retain it
• Lodge a complaint with the Office of the Privacy Commissioner of Canada

To exercise these rights, contact us at hello@hammock.earth. We will respond within 30 days.

10. Security

We implement reasonable technical and organisational safeguards to protect your information. Online bookings and payments are transmitted over encrypted connections (TLS/HTTPS). No method of internet transmission is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and online services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us their information, please contact us and we will promptly delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any changes. For material changes, we will notify registered users by email or in-app notice. Continued use of hammock.earth after changes constitutes acceptance of the updated policy.